Effective Date: 9/19/2025

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At The Chapel and Chapel Eats, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you place an order, make a payment, or interact with our website.

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Information We Collect

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When you use our website or services, we may collect:

• Name

• Email address

• Phone number

• Billing and delivery address

• Order details (meal selections, quantities, preferences, etc.)

• Payment information (processed securely through third-party providers — we do not store credit card numbers)

• Website usage data (via cookies and analytics tools)

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How We Use Your Information

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We use the information collected to:

• Process and fulfill Chapel Eats food orders

• Collect and process payments securely

• Communicate order confirmations, delivery updates, or service-related notices

• Coordinate with delivery partners when applicable

• Provide customer support and resolve order issues

• Improve our website, services, and offerings

• Send occasional updates about Chapel Eats or The Chapel (only if you have opted in to receive them)

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Cookies & Website Analytics

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Our website uses cookies and analytics tools to:

• Understand how visitors use our site

• Improve site performance and user experience

• Support security and fraud prevention

You may control cookies through your browser settings. Some features may not work properly if cookies are disabled.

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Sharing of Information

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We do not sell or rent your personal information.
We may share limited data only with:

• Payment processors (e.g., Wix Payments, Stripe, PayPal) to securely process transactions

• Website hosting providers to maintain site functionality

• Delivery partners or contractors (if you select delivery) to fulfill your order

• Legal authorities, if required by law

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Data Protection

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We take appropriate measures to protect your personal information, including:

• SSL encryption on all transactions

• Secure third-party payment gateways (we never store your full payment details)

• Access restrictions to sensitive data

• Internal training for staff/volunteers handling order and delivery information

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Your Rights

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You have the right to:

• Access, update, or correct your personal information

• Request deletion of your data (except where retention is legally required, such as payment records for accounting)

• Opt out of non-essential marketing communications at any time

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Children’s Privacy

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Our services, including Chapel Eats, are intended for individuals age 18 and older. We do not knowingly collect personal information from children. If we discover we have unintentionally collected data from a child, we will delete it promptly.

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Changes to This Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. Updates will be posted on this page with a revised effective date.

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Contact Us

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If you have questions about this Privacy Policy or how your information is handled, please contact us:

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📧 Chapel Eats: eats@chapelministry.com
📧 General: connect@chapelministry.com
📍 The Chapel, 102 Chapman Ave., Spencer, WV 25276

📍 The Chapel Annex, 3725 Charleston Rd., Gandeeville, WV 25243